Hertz Frankfurt Airport Information

Pick-up instructions: After arriving at the arrivals hall, follow the signs leading to the rental car area. Proceed to the Hertz counter to obtain your rental contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park; there is no need for a shuttle.

 

You can contact Hertz Frankfurt airport location at +49 4906 9694073 or visit Car Rental Frankfurt Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

 

Business hours:

Sunday

06:00 AM - 23:00 PM

Monday

06:00 AM - 23:00 PM

Tuesday

06:00 AM - 23:00 PM

Wednesday

06:00 AM - 23:00 PM

Thursday

06:00 AM - 23:00 PM

Friday

06:00 AM - 23:00 PM

Saturday

06:00 AM - 23:00 PM

Tips for renting a car from Hertz Rent-A-Car at Frankfurt Airport

 
  • 1. Book in Advance: Secure your rental car in advance to ensure availability and potentially benefit from lower rates. Hertz often offers early booking discounts.
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  • 2. Check Hertz's Website: Explore Hertz's official website for exclusive deals, promotions, and discounts that may be available for online bookings.
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  • 3. Compare Prices: Compare rental prices from Hertz with other car rental companies to ensure you're getting a competitive rate.
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  • 4. Join Hertz Gold Plus Rewards: Enroll in Hertz's loyalty program, Gold Plus Rewards, to enjoy benefits like faster bookings, special offers, and potential discounts.
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  • 5. Understand the Rental Agreement: Carefully read and understand the terms and conditions of the rental agreement. Pay attention to details such as fuel policies, mileage limits, and any additional fees.
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  • 6. Insurance Coverage: Review your existing insurance coverage, such as credit card insurance or personal auto insurance, to understand what coverage you already have. Evaluate whether you need additional insurance from Hertz.
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  • 7. Inspect the Car Thoroughly: Before accepting the car, thoroughly inspect it for any existing damage. Note and document any scratches, dents, or issues on the rental agreement to avoid being held responsible for pre-existing damage upon return.
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  • 8. Ask About Additional Fees: Inquire about any additional fees that may apply, such as airport surcharges, taxes, or fees for additional drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. Hertz may charge additional fees for late returns.
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  • 10. Contact Customer Service: If you have specific questions or concerns, don't hesitate to contact Hertz's customer service before making your reservation or picking up the car.
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  • 11. Fuel Policies: Understand Hertz's fuel policies. Some companies may require you to return the car with a full tank of gas. If that's the case, fill up before returning to avoid additional charges.
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  • 12. Save Reservation Details: Save all reservation details, confirmation numbers, and contact information in case you need to refer to them during your rental period.
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  • 13. Approximately 45% of our users discovered Hertz rental cars in Frankfurt Airport priced at €28 or lower.

Hertz Rental Conditions
 

  • Driver Requirements

    The minimum rental age is 21 years, with a young driver fee applying to drivers under the age of 25. There is no maximum age, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date. For vehicles in groups Luxury, Premium, Fullsize, SUVs, Cabrios, and Special, a driver's license valid for at least 3 years is required.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
 
  • Payment Policy

    Upon pickup, customers must pay the rental amount and a deposit. The deposit can be left using the following methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card. Accepted payment methods also include Visa Debit Card and MasterCard debit card. Only cards issued in the main driver's name are accepted.
 
  • Optional Extras and Services

    Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy :

    The vehicle comes with a full tank of fuel and should be returned with an equivalent amount to avoid additional charges. Alternatively, the renter has the option to purchase a full tank of fuel at the time of rental and return the tank empty.

    For electric vehicles, they must be returned with the same battery charge as at the time of pickup to prevent additional charges (calculated on a per kWh basis). An additional administrative fee will be applied if a vehicle is returned with less than 20% battery charge remaining.

FAQ's

Hertz Rental Services at Frankfurt Airport FAQs

    The Hertz Rent-A-Car rental site is located at  60549 Frankfurt, Germany 

    Phone: +49 4906 9694073

    Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.

    Certainly, Hertz car rentals at Frankfurt Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Frankfurt Airport for accurate and up-to-date information on deposit policies.

    Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Indeed, including an additional driver in Hertz car rentals at Frankfurt Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Frankfurt Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €33 per day.

    When renting a car from Hertz at Frankfurt Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To secure a Hertz car rental at Frankfurt Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Frankfurt airport costs €20 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Compact category, represented by vehicles like the Fiat Tipo or similar models, is the most commonly reserved type of rental car from Hertz at Frankfurt Airport.

    Yes

Hertz Return and Extension Policies

    The designated drop-off location for your Hertz rental car at Frankfurt Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.

    Service outside of regular business hours is available upon request and incurs an additional charge. The grace period during regular working hours, ensuring the car is still guaranteed for the customer in case of late pick-up, is 59 minutes.

    Hertz's policy for late returns at Frankfurt Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.

    Certainly, just reach out to their reservation hotline and request to extend your rental.

    Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.

    Yes

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