Enterprise Frankfurt Airport Information

 

Pick-up instructions: Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.

 
You can contact Enterprise Frankfurt airport location at +49 69 69715290 or visit Car Rental Frankfurt Airport for more information.

Drop-off instructions: Please clarify Drop-off instructions with Enterprise upon Pick-up.

Business hours:

Sunday

06:30 AM - 23:00 PM

Monday

06:30 AM - 23:00 PM

Tuesday

06:30 AM - 23:00 PM

Wednesday

06:30 AM - 23:00 PM

Thursday

06:30 AM - 23:00 PM

Friday

06:30 AM - 23:00 PM

Saturday

06:30 AM - 23:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Frankfurt Airport
 

  • 1. Book in Advance: Consider reserving your rental car in advance to secure availability and potentially benefit from better rates.
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  • 2. Check Enterprise's Website: Visit Enterprise's official website to check for any exclusive deals, promotions, or discounts they may offer online.
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  • 3. Compare Prices: Compare prices from Enterprise with other car rental companies to ensure you're getting a competitive rate.
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  • 4. Join Enterprise's Loyalty Program: Enroll in Enterprise's loyalty program, such as the Enterprise Plus program, to access perks, discounts, and faster booking and rental processes.
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  • 5. Understand the Rental Agreement: Carefully read and understand the terms and conditions of the rental agreement. Pay attention to details such as fuel policies, mileage limits, and any additional fees.
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  • 6. Insurance Coverage: Check your existing insurance coverage, such as credit card insurance or personal auto insurance, to understand what coverage you already have. Evaluate whether you need additional insurance from Enterprise.
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  • 7. Inspect the Car Thoroughly: Before accepting the car, inspect it for any existing damage. Note and document any scratches, dents, or issues on the rental agreement to avoid being held responsible for pre-existing damage upon return.
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  • 8. Ask About Additional Fees: Inquire about any additional fees that may apply, such as airport surcharges, taxes, or fees for additional drivers.
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  • 9. Return the Car on Time: Adhere to the agreed-upon return time to avoid late fees. Enterprise often charges additional fees for late returns.
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  • 10. Contact Customer Service: If you have specific questions or concerns, don't hesitate to contact Enterprise's customer service before making your reservation or picking up the car.
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  • 11. Fuel Policies: Understand the fuel policies of Enterprise. Some companies may require you to return the car with a full tank of gas. If that's the case, fill up before returning to avoid additional charges.
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  • 12. Save Reservation Details: Save all reservation details, confirmation numbers, and contact information in case you need to refer to them during your rental period.
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  • 13. Approximately 45% of our users discovered Enterprise Rent-A-Car rental cars at Frankfurt Airport priced at €41 or below.
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  • 14. On average, Mini rental cars from Enterprise Rent-A-Car at Frankfurt Airport are about 44% more affordable than other types of cars.

Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum rental age is 21 years. For car groups Minivan, Premium, and Full Size, the minimum rental age is 25 years. For the Luxury car group, the minimum rental age is 30 years. Drivers under the age of 25 are subject to a young driver fee. There is no maximum age, and no Senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Insurance

    Every supplier places a premium on financial stability to ensure the delivery of premium car rental services with valid insurance. Enterprise reserves the right to reject your request in the absence of valid insurance. Nevertheless, there are instances where an insurance protection plan may not be obligatory:
 
  • If you already possess initial coverage applicable to international pickups and the chosen car type/class.
  • When your credit card provider extends an additional insurance option, affording coverage for both yourself and rental cars abroad.
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  • Deposit 

    A deposit will be temporarily secured on the customer's credit card until the conclusion of the rental period. The specific deposit amount will be determined upon pickup, as it is contingent on the type of vehicle selected.
 
  • Payment Policy


    At the time of pickup, customers must settle the rental amount and provide a deposit. The accepted payment methods include Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. However, payment and deposit can be made exclusively with the following methods: Diners, MasterCard credit card, VISA credit card, and American Express credit card.
 
  • Optional Extras and Services


    Enterprise at Frankfurt Airport provides additional services such as child seats, GPS systems, and ski racks, each with an associated daily fee. Although these optional extras can be chosen when making a reservation, it's important to emphasize that they are not included in the standard rental cost. Payments for special equipment are handled at the rental desk and are processed in the local currency (euros).
 
  • Fuel Policy 


    The vehicle comes with a designated fuel level and should be returned with the same amount to prevent extra fees. Diesel vehicles are accessible for an additional cost.

FAQ's

Enterprise Rental Services at Frankfurt airport FAQs

    The Enterprise Rent-A-Car rental site is located at Mietwagenzentrum, Flughafen Terminal 1-2, 60549 Frankfurt am Main, Germany 

    You can contact this location at +49 69 69715290

    Certainly, Enterprise car rentals at Frankfurt Airport commonly accept both credit and debit cards. Debit cards bearing VISA, MasterCard, or Discover logos are typically acknowledged, while prepaid cards or non-credit cards lacking these specific logos might not be accepted. It's crucial to verify the payment policies with the particular Enterprise branch at Frankfurt Airport, as they may differ. Moreover, utilizing a debit card for payment may be subject to certain conditions, such as presenting a return ticket and ensuring that the address aligns with the information on the driver's license.

    Indeed, when renting a car, including through Enterprise, it is common for car rental companies to request a deposit or place a hold on a credit/debit card. The exact deposit amount may vary depending on factors such as the type of vehicle, the duration of the rental, and the policies of the rental company.

    Certainly, Enterprise car rentals at Frankfurt Airport typically permit the inclusion of an additional driver. However, there may be particular conditions or fees linked to adding an extra driver. For precise and current details regarding policies, requirements, and any applicable charges for additional drivers, it is recommended to inquire directly with the specific Enterprise branch at Frankfurt Airport or review their official terms and conditions.

    Yes, if you want to have an additional driver, it will cost you €33 per day

    Typically, when renting a car from Enterprise in Frankfurt or any other location, you have the opportunity to choose a vehicle based on availability within the category you've reserved. Enterprise usually provides a selection of cars within the category you booked (e.g., economy, compact, intermediate, etc.).

    Enterprise car rentals at Frankfurt Airport offer supplementary services, including child seats, GPS systems, and ski racks, which can be obtained for an additional daily fee. It's worth emphasizing that snow chains are not available for rental, as the vehicles are equipped with all-season tires.

    To secure a car rental from Enterprise or any other car rental company at Frankfurt Airport, you generally require the following documentation: a valid driver's license, a credit card, your passport or national ID, the rental voucher or reservation confirmation, and information for any additional drivers.

    On average, a rental car from Enterprise Rent-A-Car at Frankfurt airport costs €43 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Compact category, represented by vehicles like the Toyota C-HR or similar models, is the most commonly reserved type of rental car from Enterprise Rent-A-Car at Frankfurt  Airport.

    Yes

Enterprise Return and Extension Policies

    For returns at Terminal 1, kindly utilize rental car return row 408 and deposit the keys into the Enterprise drop box. If returning at Terminal 2, please make use of rental car return row 118 and place the keys into the designated Enterprise drop box.

    Service is unavailable outside regular business hours. The grace period, during standard working hours, ensuring the car's availability for the customer in case of delayed pickup, is 29 minutes.

    If you find yourself needing to return your Enterprise rental car late at Frankfurt Airport, it is crucial to promptly contact the dedicated Enterprise office at the airport. Swift communication about the delay is essential. The rental car company is likely to have specific guidelines and procedures for late returns, and they will provide instructions on the necessary actions to be taken.

    Certainly, extending the duration of your Enterprise car rental at Frankfurt Airport is generally possible if you need the vehicle for a longer period. It's important to note that availability and additional charges may be applicable for the extension. To prolong your rental, you can either contact the Enterprise office directly at Frankfurt Airport or use the online platform through which you initially made your reservation.

    Certainly, you have the flexibility to collect an Enterprise vehicle at Frankfurt Airport and return it to an alternative location. Nevertheless, it's important to be aware that additional charges may apply, such as a one-time drop fee or mileage charge. Additionally, the rate for one-way rentals may be higher compared to returning the vehicle to its original location.

    Indeed, returning an Enterprise rental car to an alternative location might lead to additional costs, encompassing a one-time drop fee, mileage charges, or an increased rental rate for one-way rentals.

    Typical price range from €50 to €100

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